Contact Us

NORTHBOROUGH OFFICE

(508) 393-7298
Email: Northborough

112 Main St.
Northborough, MA 01532
United States

Mon   7:00 AM - 6:30 PM
Tue    8:00 AM - 6:30 PM
Wed  6:30 AM - 6:30 PM
Thu   1:00 PM - 6:30 PM
Fri     6:30 AM - 3:30 PM
Sat   CLOSED
Sun  CLOSED


HUDSON OFFICE

(978) 562-3114
Email: Hudson

205 Washington St.
Hudson, MA 01749
United States

Mon   7:00 AM - 6:30 PM
Tue    7:00 AM - 6:30 PM
Wed  7:00 AM - 6:30 PM
Thu   7:00 AM - 6:30 PM
Fri     7:00 AM - 3:30 PM
Sat   CLOSED
Sun  CLOSED

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long is a typical appointment?
Your first visit is between 60-90 minutes. Each follow up visit can range from 45-70 minutes based on your treatment plan with your therapist.

What should I bring with me on the first appointment?
Please bring your health insurance card and prescription from the doctor referring you to physical therapy.

Do I need a referral for physical therapy?
Most insurance plans require a referral from your Primary Care physician or a specialist. If you are not sure what your insurance company requires, call your insurance’s “Member Services”.

What is the difference between a prescription and a referral?
A prescription is a written order from your doctor stating a need for physical therapy and may include treatment recommendation. A referral is an authorization that is submitted to your insurance company usually by your primary care physician.

How frequently do I need to go to physical therapy?
Generally you will be seen 2-3 visits per week depending on your diagnosis. This will be decided once you and your therapist determine your treatment plan and goals.

What should I wear to therapy?
This will depend on which part of the body we will be working on. In general, comfortable and loose fitting clothing is most appropriate. For shoulder diagnosis a T-shirt or tank top would be ideal and shorts for most lower extremity diagnoses.

How do I make an appointment?
In most cases you will need to see your primary care physician or a specialist before making an appointment. There are a few insurances that do not require this. Please call our office for more information or to schedule an appointment. We do prefer that you schedule appointments for 2-3 weeks ahead of time to insure that you get days and times that work best for you.

Does my insurance cover all costs?
Unfortunately, most insurance benefits include a co-pay/co-insurance or deductible. These costs are determined by your specific insurance plan. We prefer that co-pays are paid at the time of visit and paid in full by the last visit. If your plan has a deductible it is not always known if it has been met. We prefer that all out of pocket expenses are paid at the time of service.